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Core Beliefs
The information technology (IT) industry continues to use ineffective, inefficient processes to manage investments.
Proven practices in the construction industry are transferable and preferable to current IT practices.
IT projects are executed in a contentious manner with buyers and vendors structurally at odds; current methods generally leave buyers disadvantaged.
Buyers participate in inappropriate ways during project delivery resulting in increased scope and compromised adoption of best practices, vendor accountability and maintainability.
IT departments tend to be strong at in-house design, build and support; and less focused on purchasing/sourcing, vendor management, project management and contracts.
Contracting techniques recommended by the American Institute of Architects are transferable and preferable to current IT practices.
Utility models for acquiring technology including Software as a Service (SaaS) have matured and should generally be considered during design.
Project insurance should be considered to improve vendor commitment and project recoverability.
Generally, design and build processes should be executed by separate entities, product vendors should be considered for design if a packaged solution is sought.